What is it and what is it for?
Analytics from the YCLIENTS online booking form may go to the analytics service in the branch’s account.
Analytical services help to monitor the number of visitors to a site or service, segment them according to many different criteria, and track user actions. Online booking widgets are tightly integrated with various analytics services, which allows you to get deep analytics by clients.
You can configure this in the section Online booking - Website in two ways:
- on the script Injection tab in the online booking form (read more here)
- on the Analytics tab in the form of an online booking, indicating a unique identifier for the service.
To configure on the Analytics tab, perform the following steps:
1. Register an account in one of the specified analytics services
2. Create a counter
3. Go to the Online booking- Website section. Select the required online booking form, go to the Analytics tab and configure integration with analytics services.
Integration сonfiguration
Configure integration with Google Analytics, Pixel Facebook
Add a unique identifier for the analytics service (or several services) and click the Save button. The list of events that the widget will send is displayed on the Event description tab for analytics.
Keep in mind
No web analytics service guarantees 100% accurate data. There may be cases where data from several sources may vary slightly. If you plan to verify the number of conversions from services with data from YCLIENTS, keep in mind that clients can be booked not through one form of booking, but through many different sources and partner sites on which other widgets are installed.
Create goals
Adding a goal is optional, Google Analytics captures and just events, without goals. But goals are possible.
Create a new goal
Navigate to your goals:
Sign in to Google Analytics.
Click Admin, and navigate to the desired view.
In the VIEW column, click Goals.
Click + NEW GOAL or Import from Gallery to create a new goal, or click an existing goal to edit its configuration.
Note: If + NEW GOAL and Import from Gallery are not visible, then you have already created a maximum of 20 goals for the current view.
List of events that can be used to create goals:
| Name | Description |
|---|---|
| group_record_created | Group online booking |
| booked | Individual online booking |
| widget_loaded | Loading widget |
| city_selected | City selected |
| date_selected | Day selected |
| time_selected | Time selected (hours and minutes) |
| group_personal_data_filled | Personal data is filled in the group booking |
| send_contacts | Personal data is filled in an individual booking |
| open_contacts | Contact data form is open |
| master_seance_selected | Selected closest booking from the employee |
| master_selected | Employee selected |
| master_page_open | Open employee information |
| review_created | Review has been submitted |
| service_selected | Service selected |
| group_sms_code_confirmed | Client confirmed in group booking |
| phone_approved | Client confirmed individual booking |
| activity_type_showed | Booking type selection open |
| individual_booking_selected | Individual booking selected on booking type selection page |
| group_activity_selected | Group booking selected on booking type selection page |
| company_selected | Company selected |
| company_page_open | Information about the company opened |
| lk_open | Personal account opened |
| group_events_infinity_scroll_used | Loading a page when scrolling through group bookings |
| group_events_week_swiped | Swipe of the carousel in group activity |
| group_events_date_clicked | In the group event was selected the date in row line of dates |
| appointment_deleted | Delete my booking |
| appointment_changed | Transfer my booking |
| last_appointment_repeat_pressed | Booking repeat selected |
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